Privacy
Last updated 17 October 2026
The short version: your account and everything in it belong to you. We keep only what 1onE needs to work, we never sell it, we never use it for ads, and you can delete it all whenever you like.
Who we are
1onE is made by BuildON Inc (buildonhq.org). Questions about privacy go to hello@get1one.app.
What we keep
- Your account: email address, username, name, time zone and a scrambled (hashed) version of your password. We can't read your password.
- Why we keep your email and username: so you can sign in on a new phone or computer, reset your password if you forget it, and get reminder emails you've missed.
- What you put in 1onE: your chats, memories, tasks, reminders and the images you create. Each account has its own separate storage that no other account can reach.
- Usage counts: how many AI requests and images you used each day, so we can keep the free beta fair.
- Sign-in security: active sign-ins and recent failed sign-in attempts, to protect your account from guessing attacks.
We don't use advertising trackers or analytics cookies. The app stores your sign-in on your own device so you stay signed in.
How the AI sees your messages
To answer you, 1onE sends your message, recent chat and the relevant notes from your memory to an AI model through OpenRouter. Before sending, 1onE strips secrets such as API keys and private keys from everything, and removes email addresses, phone numbers and long account-style numbers from the saved notes it adds for context. What you type yourself is sent as you wrote it, so don't paste passwords or card numbers into a chat. We ask OpenRouter to use only model hosts that don't store or train on what you send.
The 1onE app for Mac can also run its AI completely on your own computer, so nothing leaves it.
Who helps us run 1onE
- DigitalOcean hosts the 1onE servers and your account storage.
- Cloudflare serves this website and protects the connection between your device and our servers.
- OpenRouter and the AI model hosts it routes to produce answers and images.
- Resend sends account and reminder emails.
They only get what they need to do that job. We don't sell or rent your information to anyone.
Your choices
- Change your name, username, time zone or reminder emails in Settings at any time.
- Delete any chat, memory, task or image whenever you like.
- Delete your account in Settings. That removes your account and all of its storage straight away. Backup copies are overwritten within 7 days.
- Ask us for a copy of your information, or to correct it, at hello@get1one.app.
Security
Everything travels over encrypted connections. Passwords are hashed with scrypt, sign-in tokens are stored only in hashed form, and repeated wrong passwords are blocked for a while. No system is perfect; if something goes wrong that affects you, we'll tell you.
Children
1onE isn't meant for children under 13, or under the minimum age for online services where you live. If you think a child has made an account, email us and we'll delete it.
Changes
If we change this page in a way that matters, we'll update the date above and tell you in the app or by email.